Return & Shipping Policy

Return Policy for DealzCT

At DealzCT, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a 30-day return policy to make the process easy.

Return Window
You have 30 days from the date of receiving your order to initiate a return. After this 30-day period, we unfortunately cannot offer you a refund or exchange.

Eligibility for Returns
To be eligible for a return:

  • The item must be in its original, unused, and undamaged condition.
  • All original packaging, tags, and labels should be intact.
  • The item must be accompanied by a receipt or proof of purchase.

How to Return Your Item

  1. Contact our customer service team at [insert email] within 30 days of receiving your order. Provide your order number and a brief explanation of the reason for your return.
  2. Our team will provide you with return instructions and a return authorization (RA) number.
  3. Pack the item securely in its original packaging (if possible) and include the RA number inside the package.
  4. Ship the return package back to us at the provided address. Return shipping fees are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., defective or incorrect item).

Refunds
Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.

Non-Returnable Items
Some items are non-returnable, including:

  • Sale or clearance items
  • Gift cards
  • Downloadable software products
  • Items marked as final sale

Exchanges
If you'd like to exchange an item, we recommend returning the original item for a refund and placing a new order for the replacement item.

Damaged or Defective Items
If you received a damaged or defective item, please contact us immediately. We will assist you in exchanging it or issuing a full refund.

Contact Us
If you have any questions or need further assistance, please reach out to our customer service team at [insert email] or [insert phone number].

Thank you for shopping with DealzCT!