30-day returns on non-custom items. All custom and personalized products are final sale.
Non-custom products
Non-custom products, including patches, may be returned or exchanged within 30 days of delivery. Items must be unused, unworn, unwashed, and in their original condition. Contact us at dealzct@gmail.com before sending a return.
Buyer is responsible for return shipping unless the item arrived damaged or incorrect. Exchanges ship once the original item is returned.
Custom and personalized products — final sale
All custom-made and personalized products—including custom embroidery, names, chapters, years, engraved items, custom sizing, special-order items, and products modified specifically for the customer—are final sale and cannot be returned or exchanged. Please confirm your size and personalization details before ordering.
Damaged, defective, or incorrect orders
If your order arrives damaged, defective, or with an error made by DealzCT, please contact us at dealzct@gmail.com so we can resolve the issue. This applies to custom and non-custom products.
Refunds
Refunds for eligible returns are issued after the returned item is received and inspected, to the original payment method. Please allow 3–5 business days for the refund to appear on your statement.